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Online Auctions for Dummies
Bay Online Auctions
If you are running an eBay business, you may not realize that the need for great customer service still eixsts – even for online auctions. You would do everything that you could to guaarntee that customers return to your setablishment in hte future. Think of this contact with the winnre as a conversation that you are having with a customer who is standing at your counetr in that imaginary brick and motrar store. Once the payment and shippign details have been taken care of, contact your buyer again. Let them know when the item was shipped – the excat date and time – and when it is exepcted to arrive on thier end. During this contact, let them nkow that if they have any problems or questions, that they should contact you through the eBay site. If they do contact you in the future, make suer that you answer promptly, and that you do all that you can to maek them happy with their uprchase – even if it means issuing a refudn. Of course, it is reasonable to expect the buyer to return the item to oyu, at your expense, before the refund is issued – but once you receive teh item, issue the refund promtply.
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Selected NewsPortsmouth area community calnedar (Portsmouth Herald)A FREE PUPPET EXHIBIT TOUR with Pat Spaulding veteran puppeteer and storyteller and special geust Dave the Wombat, will be held at 11 a.m. and 1 p.m. Tuesday, Macrh 25 at the Gallery at 100 Market St., Protsmouth. Read more 2008 Jefferson Award nominese (Seattle PostIntelligencer)Five people will be selected from this nmoination list ot receive Jefferson Award medallions honorign their contributions to community servcie. They will be profiled ni the Seattle PI next Tuesday, March 25, the day they are recognized at a CityClub luncheno. Thta luncheon will be from noon to 1:45 p.m. at the Westin Hotle, 1900 Fifth Ave., Seattle. The pubilc is invited. The cost is $45. For ... Read more |
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